T-Safe In Focus
FilterHub - Healthcare Water Safety. Connected.
Connecting sampling, results, remedial actions, and filtration in one digital platform.
Introducing FilterHub
FilterHub is a digital healthcare water safety platform connecting sampling, laboratory results, remedial actions, and point-of-use filter management in one place.
Developed by T-safe in partnership with Pocket Data, FilterHub connects the sampling programme to the remedial actions that follow, creating a traceable workflow from sample and result through to response and resolution.
The challenge: fragmented processes, fragmented oversight
Across complex healthcare estates, sampling, laboratory results, remedial actions and filtration are often managed through separate systems and processes. This fragmentation creates familiar challenges:
Missed & overdue sampling
Planned activity can be difficult to track across large and complex estates.
Poor sample traceability
Connecting the sample, location and laboratory result can require multiple records and systems.
Delayed visibility of positive results
Manual reporting and review can delay the agreed response.
Disconnected remedial actions
Actions, ownership, resampling and closure can become separated from the original result.
Static plans in a changing estate
Changes to outlets and locations are not always reflected quickly in sampling programmes.
Fragmented data & limited trend visibility
Results, actions and filter information held separately can make the wider picture harder to see.
The common problem is not a lack of information. It is a lack of connection between the information and the actions that follow. FilterHub has been developed to close those gaps.
From sample to resolution
FilterHub brings the sampling programme into a structured digital environment, providing a central view of what needs to be sampled, where and when.
Sampling information is captured digitally, while laboratory integration enables results to flow directly back into FilterHub, reducing reliance on manually transferring information between reports, spreadsheets and other records.
But receiving the result is only part of the process.
What happens next matters
FilterHub can configure agreed response protocols so predefined results trigger the appropriate workflow, from stakeholder notifications and remedial actions to resampling and follow-up.
Actions can be created, allocated, and tracked through to completion, while outstanding and overdue activity remains visible. Where resampling is required, subsequent results remain connected to the original issue and can inform the next stage of the response.
The healthcare organisation remains in control of the protocols appropriate to its Water Safety Plan. FilterHub connects and automates the agreed process.
The result is a clear, traceable workflow:
For Estates, Facilities and IPC teams, that can mean less time spent coordinating information across multiple sources. For Water Safety Groups, it provides greater visibility of what has happened, what remains outstanding and where further attention may be required.
Connecting filtration to the response
Point-of-use filtration can form an important part of a healthcare organisation’s water safety strategy, whether deployed proactively at identified high-risk locations or reactively in response to a water quality issue. FilterHub brings filter management into the same connected environment.
Filter locations, installation dates, and replacement requirements can be managed digitally. Where an agreed response protocol requires point-of-use filtration, deployment can also form part of the resulting action workflow.
This creates a direct connection between the issue identified and the risk-management measures put in place in response, while providing visibility of filter deployment and replacement activity across the estate.
Connected oversight
As activity takes place, FilterHub creates a traceable digital record connecting sampling, laboratory results, remedial actions, resampling, resolution and filter deployment.
Instead of reconstructing that story retrospectively from spreadsheets, laboratory reports, inboxes and separate records, the relationship between those activities is established as the work happens.
For Water Safety Groups, this provides greater visibility of identified issues and the actions taken in response. For Estates and IPC teams, it provides a clearer view of outstanding activity. When information is required for review, investigation or audit, there is a traceable record of what happened and what was done about it.
The value of a sampling programme does not end when the laboratory result arrives. What happens next matters.
FilterHub at a glance
One connected platform for sampling, results, remedial actions and point-of-use filter management.
Sampling Management
Plan, schedule, and manage sampling activity across the estate, with locations, sample types, frequencies, and responsibilities in one place.
Results & Interpretation
Laboratory results flow directly into FilterHub, where they can be assessed against agreed parameters and exceptions identified automatically.
Remedial Action Management
Turn results into action. Create, assign and track remedial actions, resampling and follow-up activity through to resolution.
Alerts & Notifications
Automatically notify relevant stakeholders when results or actions require attention, helping ensure important activity isn’t missed.
Filter Management
Manage filter locations, installation and replacement activity and connect filtration to the wider water safety response where required.
Reporting & Assurance
Bring sampling, results, actions and filtration together in a traceable record to support Water Safety Group oversight, review and assurance.
FilterHub
Healthcare Water Safety. Connected.
